Process Improvement Manager with excellent DMAIC, transformational process, and process redesign experience required by a leading Financial Services company, on a hybrid basis from their London HQ (3 days / week on site).
This is a permanent role, offering a salary of between £80,000 – £95,000 (DOE) + bonus + an excellent benefits package.
You will join a newly established, high-calibre Process Improvement team, delivering key projects that drive operational effectiveness across the business. You will monitor process improvement initiatives to guarantee alignment with company objectives, while upholding best practices and process standards.
You will be responsible for embedding a culture of continuous improvement, supporting teams in streamlining workflows, enhancing efficiency, and uncovering new opportunities through data-driven insights. You will lead end-to-end process improvement initiatives and provide coaching to embed operational excellence across the organisation.
To be considered for this opportunity, applicants must have the following experience:
- Lean Six Sigma Black Belt (Green Belt considered with strong end-to-end process improvement experience across multiple industries)
- Proven experience delivering DMAIC, transformational change, and process redesign initiatives
- Strong record in the delivery of end-to-end process improvement projects, including automation, capacity gains, and cost reduction
- Deep knowledge of Lean tools, root cause analysis, and structured, data-driven methodologies
- Expertise in Business Process Management (BPM) tools and methodologies
- Skilled in Failure Mode and Effects Analysis (FMEA) to assess and mitigate risks
- Excellent workshop facilitation skills
- Pragmatic and solutions-driven, with the ability to make sound decisions using limited or incomplete data
- Excellent stakeholder engagement skills, with the ability to tailor communication styles to suit different audiences
This is an excellent opportunity to join a newly established, high-impact team in a visible role, where you will spearhead change, lead cross-functional initiatives, and help embed a culture of continuous improvement.
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